Privacy Policy

Last updated: December 20, 2024
Overview

At Paperly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LaTeX-powered resume builder and document editor service.

By using Paperly, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

  • Email address
  • Name (if provided via Google Sign-In)
  • Profile picture (if provided via Google Sign-In)

Resume & Document Data

  • Resume content you enter (personal info, education, experience, etc.)
  • Documents and projects you create
  • Generated LaTeX source code and PDFs

Usage Data

  • Number of compilations and AI queries
  • Features used and time spent
  • Error logs for debugging
How We Use Your Information
  • Generate resumes and documents you request
  • Provide AI-powered suggestions and improvements
  • Save your work so you can access it later
  • Send transactional emails (account verification, password reset)
  • Improve our services based on usage patterns
  • Prevent fraud and ensure security
Data Security

We implement appropriate security measures to protect your personal information:

  • Data is encrypted in transit using TLS/SSL
  • Data is stored securely on Firebase/Google Cloud infrastructure
  • Access to user data is restricted to authorized personnel only
  • We regularly review our security practices
Data Retention

We retain your data for as long as your account is active or as needed to provide services:

  • Account data is retained until you delete your account
  • Resume and document data is retained until you delete it or your account
  • Usage analytics are retained for up to 2 years
  • You can request deletion of your data at any time
Third-Party Services

We use the following third-party services that may collect information:

  • Firebase (Google): Authentication, database, and hosting
  • Google Analytics: Usage analytics (optional)
  • OpenAI/Google AI: AI features (prompts are processed securely)
  • Sentry: Error monitoring and logging
Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request corrections to inaccurate data
  • Deletion: Request deletion of your data
  • Export: Export your resumes and documents
  • Withdraw Consent: Opt out of non-essential data collection
Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@paperly.com

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